Quitline Activity in the Republic of Korea
E Hwa
Yun
Graduate School of Cancer Science and Policy, National Cancer Center, Goyang, Republic of Korea
author
Min Kyung
Lim
author
Jin-Kyoung
Oh
author
In Ha
Ki
author
Sang-Hwa
Shin
author
Bo Yoon
Jeong
author
text
article
2016
eng
To reduce tobacco use and related harm in Korea, telephone based cessation services (Quitlines) began full
operation to provide regular behavioral counseling for smoking cessation in 2006. After registration in the cessation
program, at least 21 calls per year are given to each client to help quit and encourage maintenance. Tailored
programs for males, females, and adolescent smokers have been offered taking into account smokers'
characteristics and smoking behavior. Mailing self-help quit packs and e-mail and SMS services are allowable
as additional services.A total of 23,201 smokers were registered on the Quitline program from 2006 to 2014.
In 2014, an average of 13,343 calls per month have been received by 28 coaches, the 1 year abstinence rate of
clients is 26%, and clients' satisfaction rate is 81.6%. After introduction of the call system in 2007, client
convenience and effective operations have been achieved with high technology support of a computer-based
telephone system. Systematic education and evaluation programs for quit coaches have contributed to quality
assurance of the services. Currently, research into development of new programs and evaluation of Quitline
performance is being undertaken. A Comprehensive Multi-channel Cessation Center (CMCC) has been suggested
and is now planned as a next step in the national program for smoking cessation.
Asian Pacific Journal of Cancer Prevention
West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter.
1513-7368
17
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S2
no.
2016
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5
https://journal.waocp.org/article_46262_731c78fe8be6619650aa676fc673f95b.pdf
Quitline Activity in China
Jijiang
Wang
Tobacco Control Office, Chinese Center for Disease Control and Prevention, Beijing, China
author
Yi
Nan
author
Yan
Yang
author
Yuan
Jiang
author
text
article
2016
eng
In order to help smokers quit easier, China has started to provide quitline service since 2004. There are
two models for Chinese quitline service-the National Quitline Model, which provides only cessation service to
smokers, and the 12320 Hotline Model, which integrates cessation counseling into public health hotline service
and is currently adapted in public health hotlines in 28 provinces. A protocol of 4 counseling calls is used by 12320
Hotline. Three-month abstinence rate for clients is about 20%. The fact that most smokers who attempted quit
don’t seek cessation help or quitline service is not well known by the public are major constraints for quitline
service in China. Effective advocating campaign should be implemented to propagate quitline. Diverse protocols
targeting different subpopulation will also need to be developed to better service the public.
Asian Pacific Journal of Cancer Prevention
West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter.
1513-7368
17
v.
S2
no.
2016
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9
https://journal.waocp.org/article_46263_3980e24e33d14c232d1f5cd6241aa91f.pdf
Taiwan Report on Quitline Activities
Pei-Ting
Hsu
Taiwan Smokers' Helpline, No. 16, Sec. 4, Chung Shan N. Rd, Taipei City, Taiwan
author
Chia-Wen
Chang
author
Te-Chung
Chang
author
text
article
2016
eng
Aiming at reducing smoking population, Taiwan government adopted a successful smoking cessation quitline
model from California Smokers’ Helpline, commissioned a private non-profit organization—Teacher Chang
Foundation, which was well-known for its quality telephone counseling service—to set up Asia’s first quitline,
Taiwan Smokers’ Helpline (TSH) in 2003. The establishment of the quitline is a significant progress for tobacco
control in Taiwan, as it built up a cooperative model with smoking cessation clinics to increase the quit rate
through assisting smokers to overcome their psychological obstacles while quitting smoking.
Asian Pacific Journal of Cancer Prevention
West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter.
1513-7368
17
v.
S2
no.
2016
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https://journal.waocp.org/article_46264_a22f0314af6561c3aeb56daf44a92572.pdf
Quitline Activity in Rajasthan, India
Rakesh
Gupta
Rajasthan Cancer Foundation, Jaipur, India
author
Vinit
Verma
author
Pankaj
Mathur
author
text
article
2016
eng
Quitline activity in Rajasthan, India is a voluntary activity of Rajasthan Cancer Foundation (RCF) since April
2013. To kick-off, it took the benefit of the State Government- PIRAMAL SWASTHYA (PS)1 collaborative 104
Health Information Helpline that existed already in public-private partnership. It is a reactive quitline that helps
callers through the counselors and nursing staff trained specifically through the weekly sessions held by the first
author, the RCF resource on quitline. Besides structuring of the scripts for primary intervention and follow-ups
after 1 week, 1 month, 6 months and a year, he also monitors calls, advices and coordinates with the supervisors
to manage and analyze the data base, and reports to the PS lead at the Jaipur Center on overall performance
and to plan strategic communication with the State Government on its outcomes. The quitline has limitations
of its informal existence through a voluntary effort of RCF, no specific resource allocation, suboptimal data
management, minimal awareness in the masses due to poor IEC (Information, Education and Communication;
except its efforts made by RCF in last 1 year
through the government-run State TV and City Radio) and staff
shortage and its attrition due to lack of plan for career advancement. Despite these challenges in the year 2013,
the quit line has registered a quit rate (for complete abstinence) of 19.93% amongst 1525 callers. The quit rate
were 58.01% (304/ 524) among the responders at the 3rd follow-up at 18 months (in September 2014)2. In view
of an increase in quit rate by 5- 9 times over the prevailing quit rate in the former ever daily users [both smokers
and the users of smokeless tobacco (SLT)], efforts are being made by RCF in concurrence with PS to have this
cost-effective model established formally with optimal resource allocation in collaboration with willing agencies
(the State and Central Governments and the International Quitline Agencies) and its replication in 4 more states
where PS is collaborating with the respective state governments similarly (Assam, Chhattisgarh, Jharkhand
and Karnataka).
Asian Pacific Journal of Cancer Prevention
West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter.
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S2
no.
2016
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https://journal.waocp.org/article_46265_15180a5677b7db75a78962c0ca237576.pdf
New Zealand Country Report : Quitline Smoking Cessation Services
Bruce
Bassett
Director, Strategy and Communications, Quitline, New Zealand
author
text
article
2016
eng
Asian Pacific Journal of Cancer Prevention
West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter.
1513-7368
17
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no.
2016
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https://journal.waocp.org/article_46266_81d802a7e4a0c6e0aa7826a4be1fadb6.pdf