%0 Journal Article %T Improving Nurses’ Hand-off Process on Oncology Setting Using Lean Management Principles %J Asian Pacific Journal of Cancer Prevention %I West Asia Organization for Cancer Prevention (WAOCP), APOCP's West Asia Chapter. %Z 1513-7368 %A Ayaad, Omar %A Haroun, Anas %A Yaseen, Rawya %A Thiab, Fouad %A Al-Rawashdeh, Khalid %A Mohammad, Iqbal %A Aqtash, Mohammed %A Qadumi, Saleh %A Altantawi, Yazan %A Nairat, Ahmad %D 2019 %\ 05/01/2019 %V 20 %N 5 %P 1563-1570 %! Improving Nurses’ Hand-off Process on Oncology Setting Using Lean Management Principles %K Lean %K Nurses’ Hand-off %K Nurse %K Oncology setting %K Hand-off tools %R 10.31557/APJCP.2019.20.5.1563 %X Background: Patients in oncology setting are struggling with the complexed disease, and long and intensivetreatment options. This increase the need of patients for more coordination and effective hand-off between healthproviders including nurses. Aims: The main aim of this project is to improve the effectiveness of hand-off between nursesin the oncology setting using lean management principles. Methods: One group pretest-posttest quasi-experimentaldesign was conducted at King Hussain Cancer Center during quarter two to quarter four in 2017. The project wasconducted using the lean tools including root cause analysis, redesigning the hand-off process; using structured tools,and standardization of the hand-off process. Results: The finding of this project showed a significant decreasing in thehand-off duration and the incidence of events related to nursing practice deviation in post-intervention. Moreover, theresults showed that the nurse satisfaction score was improved. However, there is a little difference in patient satisfactionresults between two quarters for overall satisfaction and per each domain. Conclusion: The project approved thatthe use of structured tools, safety briefing, and standardized hand-off process play important role in improving theeffectiveness of the hand-off process. %U https://journal.waocp.org/article_87869_c195d900b3d29c9c0bac7da842314a41.pdf