Improving Turnaround Times and Operational Efficiency in Radiology Services: Quality Improvement Study in Oman

Al Qassabi, Badriya; AlSukaiti, Rashid; Alajmi, Shima; Omar, Ahmed Sheikh; Ibrahim, Rawan; Banibakr, Aed Abdelqader; Al-Baimani, Khalid; Zribi, Aref; AlDhahli, Salim Nasser; Majed, Mohamad; AlGhaithi, Mashan Mohammed; AlBalushi, Sara Qasim; AlHasni, Nabiha Said; Al Sheedi, Sara; Al-Awaisi, Huda Shinoon; Al-Riyami, Nasr; Ayaad, Omar

doi:10.31557/APJCP.2025.26.5.1709

Improving Turnaround Times and Operational Efficiency in Radiology Services: Quality Improvement Study in Oman

Document Type : Research Articles

Authors

¹ Radiology and Nuclear Medicine Department, Sultan Qaboos Comprehensive Cancer Care and Research Centre (SQCCCRC), University Medical City, Muscat, Oman.

² Quality and Accreditation Department, Sultan Qaboos Comprehensive Cancer Care and Research Centre (SQCCCRC), University Medical City, Muscat, Oman.

³ Nursing Department, Sultan Qaboos Comprehensive Cancer Care and Research Centre (SQCCCRC), University Medical City, Muscat, Oman.

10.31557/APJCP.2025.26.5.1709

Abstract

Background: Turnaround time (TAT) in radiology reflects operational efficiency and impacts patient outcomes, particularly in time-sensitive fields like oncology, where timely diagnostics are essential for effective care. Purpose: This study aimed to evaluate the impact of targeted interventions on improving TAT and operational efficiency in radiology services in Oman. Methods: A pre- and post-intervention design was used to assess the effectiveness of implementing standardized operating procedures (SOPs), triage systems, staff training, and regular interdepartmental case discussions. Data were collected before and after the interventions to measure changes in TAT. Statistical analyses, including linear regression, were performed to assess trends in TAT performance over the intervention period. Results: The study observed a significant improvement in TAT, increasing from 88% in June 2023 to 95% in March 2024 (p < 0.05). A linear regression model demonstrated a steady monthly increase of 0.6% in TAT, with an R² value of 0.88, indicating that 88% of the variation in TAT was explained by the implemented interventions. Conclusion: The study confirms that structured workflow modifications, automation, and interdepartmental collaboration significantly enhance TAT and operational efficiency in radiology services, providing insights into sustainable healthcare improvements.

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