Exploring Patients’ and Families’ Perceptions of Family Meetings in Oncology: A Qualitative Study

Document Type : Research Articles

Authors

1 Emirates Health Services, United Arab Emirates.

2 Ministry of Health, Jordan.

3 Applied Science Private University, Jordan.

4 King Hussein Cancer Center, Jordan.

5 Al-Kindi Hospital, Jordan.

6 St. John’s Riverside Hospital, United States.

7 AL-Balqa Applied University, Jordan.

Abstract

Background: Communication in healthcare settings is vital for patient safety and quality of care, affecting outcomes including anxiety levels, satisfaction, and medication adherence. Aim: This study explored patients’ and family members’ perceptions of the family meeting process in inpatient palliative care. Methods: An exploratory qualitative study was conducted using semi-structured individual interviews with family members of seriously ill patients recruited purposively from a nonprofit community hospital. Interviews were conducted in person between July 2010 and March 2011. Data were analyzed using thematic analysis following phenomenological approach. Results: Twenty-four respondents provided 118 significant statements. Four main themes emerged: (1) the distinctiveness of family meetings, (2) the blind transition and family readiness, (3) the impact on decision-making process, and (4) setting expectations and clarifying care goals. Conclusion: Family members reported that discussions with the inpatient palliative care team resulted in improved communication and knowledge, which contributed to enhanced decision-making ability.

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